Terms & Conditions.
If you have any questions about Oxford City Walks or our services, please do not hesitate to contact us via the contact page.
We look forward to welcoming you to Oxford.
Booking a Tour
If you wish to arrange a tour or talk with Oxford City Walks, please use our contact form.
Payment
By Bank Transfer or as otherwise negotiated.
Please contact us in order to confirm bank details. You will have to cover any costs or bank charges.
Confirming your Booking
After the tour booking has been processed and the guides booked, the tour will be confirmed by e-mail.
Cancelling or Changing your Booking
Cancellation or changes to the booking must be made in writing at least 7 days before the tour. If less than 7 days’ notice is given when cancelling a tour or a guide booked for a tour, or if the group fails to arrive, the total amount of the tour fee will be retained to pay the guide(s).
If on the day of the tour the group size differs from that stated when the booking was made and it is more than 20 people or a multiple of 20, the guide(s) will not take the additional participants.
Late Arrival
A group arriving late for a tour will have that time deducted from their tour. Guides will wait at the meeting point for 1 hour only. No refunds will be given for late arrivals.
Group leaders will be given the mobile telephone number of the guide. In the case of a delay, groups must make every effort to contact the guide on the number given to let them know they will be late.
Liability
Oxford City Walks accepts no responsibility for accidents occurring during a walking tour. All guides are covered by Public Liability Insurance.
School Tours / Groups of Children
Schools and colleges must nominate a group leader responsible for the group and there should be at least one adult member of staff accompanying every ten pupils or part number thereof. The guide does not count as an accompanying adult.
Please inform us at the time of booking of the age range of the students and, ideally, any particular interests or courses being studied.
We recommend a 1.5 hour tour for school groups.
Fee Conditions
Each group leader counts as one person. There are no free places on tours and no price reduction for children.
If you have any questions about Oxford City Walks or our services, please do not hesitate to contact us via the contact page.
We look forward to welcoming you to Oxford.
Booking a Tour
If you wish to arrange a tour or talk with Oxford City Walks, please use our contact form.
Payment
By Bank Transfer or as otherwise negotiated.
Please contact us in order to confirm bank details. You will have to cover any costs or bank charges.
Confirming your Booking
After the tour booking has been processed and the guides booked, the tour will be confirmed by e-mail.
Cancelling or Changing your Booking
Cancellation or changes to the booking must be made in writing at least 7 days before the tour. If less than 7 days’ notice is given when cancelling a tour or a guide booked for a tour, or if the group fails to arrive, the total amount of the tour fee will be retained to pay the guide(s).
If on the day of the tour the group size differs from that stated when the booking was made and it is more than 20 people or a multiple of 20, the guide(s) will not take the additional participants.
Late Arrival
A group arriving late for a tour will have that time deducted from their tour. Guides will wait at the meeting point for 1 hour only. No refunds will be given for late arrivals.
Group leaders will be given the mobile telephone number of the guide. In the case of a delay, groups must make every effort to contact the guide on the number given to let them know they will be late.
Liability
Oxford City Walks accepts no responsibility for accidents occurring during a walking tour. All guides are covered by Public Liability Insurance.
School Tours / Groups of Children
Schools and colleges must nominate a group leader responsible for the group and there should be at least one adult member of staff accompanying every ten pupils or part number thereof. The guide does not count as an accompanying adult.
Please inform us at the time of booking of the age range of the students and, ideally, any particular interests or courses being studied.
We recommend a 1.5 hour tour for school groups.
Fee Conditions
Each group leader counts as one person. There are no free places on tours and no price reduction for children.